It’s sad that one person in Dr. Costantino’s staff has caused you to question whether or not it’s worth having surgery with him. It makes sense that when things are straight forward on your end & an office person is “creating mountains” when there are no “molehills” would cause you doubt you’re in the right place.
If things don’t smooth out w/ Dr. Costantino’s scheduler, you could try Dr. Liu. @harrisonboy recently posted a video where Dr. Liu was interviewed & spoke about his approach to IJV decompression. You might be interested in watching his segment of the program:
I hope others w/ experience w/ Dr. C’s staff will reply to your question, too.